July 15th, 2014
Re: Sea-Doo® SPARKTM Watercraft - Possible defective steering column / handlebar
Dear Sea-Doo® Owner,
This notice is being sent to you in cooperation with the U.S. Coast Guard and Transport Canada and is sent to you in accordance with the requirements of the Federal Boat Safety and other applicable laws. BRP is conducting a voluntary safety recall of some MY2014 Sea-Doo Watercraft models. Our records indicate that you are the owner of a potentially affected watercraft.
Which models are involved?
Some MY2014 Sea-Doo Watercraft models.
What is the potential problem?
The steering column / handlebar may have been incorrectly manufactured by our supplier and it may break under rough riding conditions. This could cause the operator to lose his balance and hit the personal watercraft resulting in serious injuries or even death.
To confirm that your VIN (Vehicle Identification Number) is affected, contact your authorized Sea-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What should you do?
Call an authorized BRP Sea-Doo Watercraft dealer and make an appointment to have your watercraft repaired. The dealer will perform this work at no charge to you.
As you are now aware of the details of this safety recall, if you continue to use your personal watercraft, in the above described condition, be aware of the risks described herein.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this watercraft or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find the nearest authorized BRP Sea-Doo dealer:
9:00 AM to 9:00 PM Eastern time Monday to Friday
Your continued satisfaction with your watercraft is important to us. Please understand that we have taken this action in the interest of your safety and your watercraft's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department